In an era where digital deception is on the rise, it is crucial for businesses to be vigilant against the ever-evolving tactics employed by scammers. One alarming scheme gaining traction involves fraudsters impersonating reputable merchant services providers like Reliable Payments. As a small business dedicated to serving our community, we prioritize not only the protection of our clients but also the wider business community. Recent reports have shed light on the severity of this issue, emphasizing the urgency of raising awareness. Read on to learn more about the red flags associated with these deceptive practices and equip yourself with the tools to identify and protect your business.
Identifying Scam Calls: What to Watch Out For
Unsolicited Calls Requesting to Speak to a Manager: Scammers often contact businesses and ask to speak with a manager without knowing anyone's specific name. This is a clear indication that the call may be fraudulent.
False Claims of Overcharging: These fraudsters may assert that your merchant account was overcharged in the previous month. They use this ruse to create a sense of urgency and manipulate you into believing that signing a document is necessary to correct the alleged overcharge.
Coercion and Deceptive Documents: Once they have gained your attention, the scammers will send you a processing application or document to sign, claiming it will rectify the supposed overcharge. However, be cautious, as signing such documents may lead you into an unwanted lease agreement with new equipment that you neither need nor want.
Lack of Specific Knowledge: Genuine representatives from Reliable Payments will have comprehensive information about your business and its processing history. If the caller only knows the name of your business but lacks specific details about who they are calling for or the processor you work with, it is a clear warning sign of a potential scam.
The Importance of Trusted Relationships
We cannot emphasize enough the importance of building strong relationships with your processing company, as we have proudly done with our clients at Reliable Payments. By fostering trust and open communication, you establish a reliable network of support that helps protect your business from falling victim to scams.
At Reliable Payments, we are committed to building lasting connections with our clients. Our dedicated customer support team is always available to promptly address any concerns, verify the authenticity of communication, and ensure that you make well-informed decisions about your merchant services. With Reliable Payments, you can trust that we stand by your side every step of the way, providing unparalleled support and guidance.
Stay Informed, Stay Protected
Please share this information with your team members and encourage them to remain vigilant. Fraudsters are constantly evolving their tactics, and it is crucial to stay informed and educated to protect yourself and your business.
If you or any staff member encounter a suspicious call or have any doubts about the authenticity of a communication claiming to be from Reliable Payments, please do not hesitate to contact our customer support team immediately at 804.302.6776 or firstname.lastname@example.org. Your vigilance and proactive approach will help us combat these scams effectively and together, we can create a safe environment for all businesses to thrive.