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Blog Posts (5)

  • Customers Are King: Personalized Support That Sets Us Apart

    In a world where technology often dominates, we work to stand out as merchant service providers by putting the human touch (and thumbs up!) back into business. At Reliable Payments, we believe that customers are king and are at the heart of everything we do. It's not just a slogan; it's a core value that sets us apart from the competition. We understand that behind every transaction, there's a real person with real needs. That's why we prioritize the human aspect of our business. When you partner with us, you're not just another faceless client. You become part of our community, and your success becomes our driving force. Unlike other merchant service providers, we don't rely solely on automated systems and prerecorded messages. When you reach out to us, you'll be connected with real people who genuinely care about your business. Our dedicated team of experts is always ready to respond to your questions, concerns, and challenges in real-time. We understand that time is of the essence, and we won't leave you waiting. What truly sets us apart is our commitment to personalized support. We take the time to listen and understand your unique needs. Whether you require tailored solutions, assistance with technical issues, or guidance on optimizing your payment processes, we're here for you every step of the way. You can count on us to provide expert advice and practical solutions that align with your specific business goals. At Reliable Payments, we are more than just a service provider – we are your success partners. Proactively addressing challenges, we stay ahead by monitoring industry trends, technology advancements, and customer demands. Our goal is to empower you to focus on growing your business while we support you every step of the way. Your achievements are our cause for celebration, as our customers are the lifeblood of our business, not mere numbers on a balance sheet. So, if you're tired of being treated like just another transaction, it's time to experience the difference. Customers truly are king at Reliable Payments. We are real people, driven by the desire to make a real difference in your business. Let us be your trusted allies, providing the personal attention and support you deserve.

  • Supercharge Your B2B and B2G Payment Processing

    Payment processing can be a daunting task for businesses engaged in B2B and B2G transactions. The complexities and challenges associated with managing payments, along with the potential loss in fees from credit card transactions, can have a significant impact on the bottom line. However, many merchants are unaware of the hidden benefits that partnering with a merchant services provider can bring. In this blog post, we'll explore the challenges faced by B2B and B2G businesses, shed light on the financial impact of credit card fees, and highlight how Reliable Payments can alleviate these pains through customized solutions. Challenges Faced by B2B and B2G Businesses: B2B and B2G transactions come with their own unique set of challenges. These include handling large transaction volumes, managing complex invoicing and payment terms, ensuring compliance with regulations, and providing secure payment processing. Without the right tools and expertise, businesses may struggle to navigate these hurdles efficiently, leading to delays, errors, and dissatisfied clients. The Hidden Impact of Credit Card Fees: Credit card fees can significantly eat into a business's profits. According to recent studies, merchants can lose an average of 2-3% of their revenue to credit card fees alone. For B2B transactions involving high dollar amounts, these fees can quickly add up to substantial sums. This financial impact can hinder growth and profitability, making it crucial for businesses to explore alternative payment solutions. Alleviating the Pains with Reliable Payments: Reliable Payments understands the unique challenges faced by B2B and B2G businesses. As a trusted merchant services provider, we offer customized solutions to address these pain points head-on. Here's how we can help: a. Streamlined Payment Processing: Our tailored payment solutions are designed to simplify and streamline the payment process, ensuring efficiency and accuracy. From managing large transaction volumes to handling complex invoicing, our solutions are customized to fit your business needs. b. Reduced Credit Card Fees: With our expertise in payment processing, we can help you navigate the complex landscape of credit card fees. Through transparent pricing and optimized fee structures, we aim to minimize the impact of credit card fees on your bottom line, allowing you to retain more of your hard-earned revenue. c. Enhanced Security: We prioritize the security of your transactions. Our payment solutions adhere to strict security standards, ensuring compliance with regulations and protecting your valuable data. With Reliable Payments, you can have peace of mind knowing that your transactions are safeguarded against potential risks. d. Dedicated Customer Support: We understand that personalized assistance is key to a smooth payment experience. Our team of experts is available to provide dedicated support, answering your questions and addressing any concerns you may have along the way. We're here to ensure that your payment processing journey is seamless and stress-free. Partnering with Reliable Payments means unlocking these hidden benefits and gaining a competitive edge in the B2B and B2G marketplace. With our customized solutions, we empower your business to navigate payment complexities, reduce credit card fees, enhance security, and deliver exceptional customer experiences. The advantages of working with a merchant services provider like Reliable Payments are often underestimated. By addressing the challenges specific to B2B and B2G businesses and providing tailored solutions, we help you streamline payment processing, reduce credit card fees, and ensure security. Don't let payment processing hold your business back—partner with Reliable Payments today and experience the hidden benefits that will propel your success.

  • Unleash Business Potential with the PAX A920 4G Payment Terminal

    In today's fast-paced business landscape, payment processing has become a make-or-break factor for success. With technology advancing at lightning speed, merchants are in a constant race to offer faster, more reliable payment systems that can keep up with the demands of the modern consumer. Enter the PAX A920 4G, a game-changing payment terminal that is redefining the way businesses handle transactions. Imagine a payment terminal that combines sleek design, innovative features, and unparalleled functionality. The PAX A920 4G does just that. Its large touchscreen display captivates customers from the moment they approach the counter, providing an immersive and user-friendly payment experience. Say goodbye to clunky buttons and outdated interfaces – the future of payment processing is at your fingertips. This cutting-edge terminal is a true all-in-one solution. Equipped with an integrated receipt printer, built-in camera, and support for multiple payment methods including credit and debit cards, mobile payments, and QR codes, the PAX A920 4G caters to businesses of all shapes and sizes. No more juggling different devices or compromising on functionality – this powerhouse does it all. At Reliable Payments, we understand that staying ahead of the curve is crucial for our clients. That's why we are proud to offer the PAX A920 4G, one of the latest and most sought-after technologies in the market. With lightning-fast 4G capabilities, this terminal ensures swift and seamless payment processing, empowering merchants to complete transactions in the blink of an eye. In a world where time is money, every second counts. Security is a top priority in today's digital landscape, and the PAX A920 4G delivers peace of mind. With end-to-end encryption for all transactions, your customers' valuable data is safeguarded every step of the way. At Reliable Payments, we take the protection of sensitive information seriously, and the PAX A920 4G is your fortress against potential threats. But don't just take our word for it – let success stories speak for themselves. Take Venture Richmond, a nonprofit organization managing and producing events in the vibrant city of Richmond, Virginia. With their iconic Friday Cheers, the renowned Richmond Folk Festival, and the elite Richmond Marathon, they needed a payment solution that could handle the influx of attendees seamlessly. By partnering with us and implementing the PAX A920 4G, Venture Richmond has revolutionized their events, providing a frictionless and efficient payment experience for their valued participants. The PAX A920 4G goes above and beyond with its high level of customization. Tailor the terminal to your unique needs, from promoting exclusive offers and loyalty programs to building a loyal customer base. The possibilities are endless, and the power is in your hands. The Reliable Payments team prides ourselves on offering our clients access to the latest software and cutting-edge products. The PAX A920 4G is the epitome of our commitment to helping you stay ahead of the competition. Streamline your payment processing, enhance your customers' experience, and watch your business soar to new heights. Your success is our priority. Contact us today to discover how the PAX A920 4G can revolutionize your payment processing and propel your business into a brighter future.

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  • Reliable Payments | Merchant Services | Richmond

    Payment Processing Simplified Hi. We're Reliable. Pay ZERO fees About Reliable Payments Discover Reliable Payments, the merchant card processing company that redefines the industry. With over 50 years of combined experience, we deliver tailored and consultative solutions to businesses throughout the region. Our commitment to exceptional customer service and end-to-end solutions sets us apart. Whatever your industry, our adaptable programs will help your business operate at its best. Built to solve the needs of businesses like yours Any industry, we've got the solution. Reliable rallies around two major advantages: price and service Unlike most other merchant processors, we build solutions around you and your business. No matter the industry or software you might currently use, we custom-tailor our payment solutions to save you money and offer the hands-on approach our clients love. We help you accept payments the way your customers want to pay World-class terminals and POS solutions Gift cards and loyalty programs Mobile solutions to process payments on-the-go Advanced analytics to help you make informed decisions Online cart and e-commerce solutions to expand your footprint Working With the Best Clients and Partners To play, press and hold the enter key. To stop, release the enter key. “Reliable Payments was extremely helpful in ridding my business of monthly credit card fees. We are now using the cash discount credit card system that gives our customers the option to use cash, with no fees or credit cards with a surcharge. We have had no complaints." -Martha D., Local Restaurant Owner

  • About | Reliable Payments

    Why Reliable Payments? Reliable Payments has decades of combined experience in the payment processing space and is dedicated to providing the same high-quality customer support we expect for our own business. Our solutions allow business owners to take payments in a way that makes sense for them, while keeping more money in their pockets. ​ Our team is dedicated to helping businesses of all sizes thrive and grow by providing flexible payment solutions, top-notch customer support, and simple, transparent pricing. Our Team Our Team Dedicated. Accountable. Community-Minded. With passionate and long-standing team members, Reliable Payments is committed to being one of the top RVA companies to work with and work for. We believe in helping business owners, entrepreneurs, and our team succeed, both personally and professionally. Founder and CEO Patrick Gallagher 804.302.6776 x.107 Executive VP of Sales Loyal T. Grimes III 804.533.0149 VP of Operations Will Hopkins 804.302.6776 x.153 VP of Business Development Scott Kidd 804.405.9254 VP of Growth Justin Lopus 804.302.6776 x.125 Director of Brand Engagement Kristin VanStory 804.840.4545 Account Manager Zack Snead 804.302.6776 x.122 Implementation Manager Mitch Renfrow 804.302.6776 x.131 Account Manager Riley Williams 804.302.6776 x.121 Independent Sales Agent Anna Edwards 804.302.6776 Our Values Our Values With our Clients, Culture and Community at our core, we live these Values: Customers Are King: We listen to our customer's needs and provide the best service possible. Their success drives everything we do. Excellence Is A State Of Mind: We have high standards. We execute on the details. We deliver beyond expectations. Accountable For Results: We honor every one of our commitments because integrity and responsibility are important to us. We are accountable for ourselves, our colleagues, our clients, and our company. Determined To Be Different: As a team and business, we position ourselves to be a Chick-fil-A in a world full of McDonald's. We never settle and consistently challenge ourselves to stand out and better meet the needs of our customers. Community Connections: We believe in the power of the connections we create and serve, and in our responsibility to leave our community better than we found it. Make It Fun: We work hard, but we like to have a good time too. Let's Start Processing Click below to connect with us and discover how you can start saving! Learn More Careers Careers ​ Your Future in Merchant Services St arts Here ​ Interested in joining the growing payment processing industry and our dynamic team ? We are always eager to meet good candidates. If you are hard-working, driven, and ready to grow, we would love to hear from you. ​ Contact Us Connect Local Connect Lo cal At Reliable Payments, one of our core values is "Community" and we believe strongly in leaving ours better than we found it. This is why we are a Founding Partner of Connect Local RVA . This local business-to-business innovation aims to bridge gaps between local businesses, nonprofits, and professionals by providing a platform for collaboration, inspiration, and education. Created to be more than just a networking event, Connect Local is a space to highlight and connect the unique people, places, and products that make our community awesome. Learn more about our events, impact, and how you can get involved at: .

  • Contact | Reliable Payments

    We're happy to chat! Want to visit us and hang out or hop on the phone and get an answer quicker? Let's do it! Stop by our office or you can reach us anytime via email or phone. Or fill out the info form below and we will follow up shortly! Address 8416 Glazebrook Ave. Richmond, VA 23228 Contact Direct: 804.302.6776 Opening Hours Mon - Thur Fri Sat & Sun 9:00 am – 5:00 pm 9:00 am – 4:00 pm CLOSED Toll-Free: 1.800.591.5696

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